Intec provides a full range of services to support you in developing your team. Whether you're bringing in a new apprentice, enhancing the skills of your current staff, or taking the next step in your own career, we're here to help every step of the way.
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Our programmes have been selected with you in mind and are designed to bridge skills gaps, quickly develop in-demand skills and help learners build foundational knowledge and build organisation's long-term capabilities.
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Improvement Practitioner
Improvement Processes
The Improvement Practitioner programme is designed for individuals who lead and manage improvement initiatives within their organisation. This advanced programme is ideal for professionals across diverse sectors seeking to enhance processes, optimise performance, and drive strategic change.
Programme Description
The Improvement Practitioner programme is designed as a progression from the Level 3 Improvement Technician qualification, equipping learners with advanced skills to drive impactful change and deliver greater benefits to their organisations. This higher-level programme enables participants to lead complex improvement projects, implement sophisticated methodologies, and influence organisational change at a strategic level.
Throughout the programme, learners will sharpen their expertise in Lean Management, Six Sigma principles, and advanced data analysis techniques. They will also develop leadership capabilities, enhance stakeholder management skills, and explore strategic project management methods. Learners will apply these skills through a real-world project that delivers measurable positive impact to their organisation, with outcomes assessed during their End Point Assessment (EPA).
This programme supports learners to take on senior roles in leading change initiatives, creating long-term organisational success. The advanced knowledge, skills and behaviours developed are highly transferable, positioning learners as key contributors to operational excellence across industries and sectors.
Want to learn more?
Download the Programme Guide or Line Manager's Guidance for detailed information on what the Improvement Practitioner programme offers and how it can benefit both learners and businesses.
Programme
Improvement Practitioner Level 4
Programme Duration
15 Months + 3 Months for End Point Assessment
Start Date
This programme has rolling start dates, so you can learn at a pace that suits you.
Price
Fully or 95% funded through the Growth and Skills Levy
Awarding Body
Highfield Assessments
We offer rolling start dates with this programme, so you can learn at a pace that suits you. All learning for this programme is delivered remotely.
The programme can be delivered one-to-one, or if an employer has multiple learners, we can provide a closed cohort approach with monthly or quarterly groups, while still offering individual support.
Learners will meet with their tutor once a month for the knowledge-based part of the programme. Between sessions, assignments will be set and completed through our online platform, Smart Assessor. Every 12 weeks a progress review will take place, which line managers should attend, to discuss progress on programme.
Learners must be able to commit to the programme, have the support of your employer and your job role must align with programme requirements to demonstrate the competencies needed to pass the End Point Assessment.
Employers enrolling learners can set their own entry criteria but to be eligible for funding learners must:
- Have been a UK resident for 3+ years or be part of an EU Settlement Scheme, spending at least 50% of time working in England.
- Hold a contract of employment.
- Not be enrolled in another government funded programme.
After the learning phase is completed, the learner, employer, and Intec will meet to determine if you are ready to proceed to the End Point Assessment (EPA). The EPA, conducted by an external End Point Assessment Organisation (EPAO), will evaluate whether you have demonstrated the necessary knowledge, skills, and behaviours to meet the required standards. Learners can achieve a Pass or Distinction based on their performance.
The EPA has three parts:
| Duration | Details | Weighting | |
|---|---|---|---|
| Knowledge Test | 40 minutes | 40 multiple choice questions. | 10% |
| Professional Discussion Underpinned by Portfolio | 50 – 60 minutes | Portfolio should provide at least one piece of evidence for each of the criteria. | 30% |
| Presentation Based on Project with a Q&A | 30 – 44 minutes for presentation. 25-35 minutes for Q&A. | Project should be based on a project that has delivered business benefit. | 60% |
Progression: Depending on your job role, learners may want to consider progressing onto the Associate Project Management, Coaching Professional, or Operations Manager programme.
Results That Speak For Themselves
99%
End Point Assessment Pass Rate
73%
Achieve a Distinction
97%
of Learners Recommend Us
97%
of Employers Recommend Us
Key Learning Aims
By the end of the programme, learners will have developed the knowledge, skills, and behaviours needed to demonstrate competence, confidence, and best practices in their job role.
Compliance & Safe Working
Leadership & Team Dynamics
Project Management
Change Management
Lean & Six Sigma Principles
Data Analysis & Process Performance
Problem Solving & Root Cause Analysis
Voice of the Customer & Business Alignment
Sustainability & Benchmarking
Professional Growth & Behaviours
Learner Experience
Delivered by Expert Tutors
Career Advice & Support
Mock End Point Assessment
Monthly Learner Newsletter
Specialist Functional Skills Tutor
Access to Up-to-Date Programme Resources
Benefits from Industry Links & Partnerships
Regular Opportunities for Feedback
Employer Experience
Dedicated Account Management & Support
Learning Progress Tracking & Reporting
Support for Promoting Programmes to Your Team
Assistance with Digital Apprenticeship Service
Apprentice Awards & Learner Celebrations
Levy & Funding Advice and Guidance
Industry & Sector Insights & Updates
Opportunities for Regular Feedback
Case Study: Celia McNally
“Before starting the apprenticeship, I had always been interested in improving the way we worked so that we were more effective, wasted less time and effort, and reduced the impact of change on our staff. I could see what needed to be improved but struggled to develop a case to take it forward. Applying the learning I gained on the programme to this project enabled me to approach it in a structured, evidence-based way, and the project will deliver cost, time, and wellbeing improvements.”
Improvement Practitoner Apprentice at Environment Agency
Get in touch
Call us on: 0808 100 1155