Intec provides a full range of services to support you in developing your team. Whether you're bringing in a new apprentice, enhancing the skills of your current staff, or taking the next step in your own career, we're here to help every step of the way.
_315x225.jpg#3;nav-img;315;225)
Our programmes have been selected with you in mind and are designed to bridge skills gaps, quickly develop in-demand skills and help learners build foundational knowledge and build organisation's long-term capabilities.
Stay up-to-date with the latest apprenticeship news, gain valuable learning insights, and explore inspiring learner stories. Discover how our programmes are making a real difference, helping individuals and organisations succeed.
We want to empower every individual to unlock their potential through high-impact career development, and we have been bringing this vision to life for the past 40 years by delivering flexible, high-quality learning experiences.
(1)_315x225_1.jpg#13;nav-img;315;225)
Trade Supplier
Manufacturing, Logistics & Warehousing
Trade Supplier is a Level 2 programme designed for current and aspiring trade counter professionals who support the sale and supply of products and services.
Programme Description
The Trade Supplier apprenticeship programme has been developed in collaboration with industry employers to strengthen operations at the trade counter and beyond. Designed to build both technical product knowledge and practical workplace skills, this Level 2 programme empowers learners to deliver excellent customer service, ensure the efficient flow of goods, and uphold organisational standards across the business. It supports individuals in developing a professional approach rooted in integrity, responsibility, and commitment.
This programme is ideal for individuals currently working in or entering trade counter roles, whether they are new to the industry or seeking to enhance their career prospects. With rolling start dates and a 14-month duration (plus a 3-month End Point Assesment window), it offers flexibility and structured progression. Learners will explore a wide range of key areas including warehousing, telesales, legislative responsibilities, customer interaction, and the use of relevant workplace technologies.
Throughout the apprenticeship, learners will develop a solid foundation of knowledge, skills, and behaviours aligned with government standards. They will work closely with tutors in monthly sessions, gradually preparing for a rigorous End Point Assessment consisting of a practical observation, professional discussion and multiple-choice test. Long-term, the programme aims to build confidence and competence, enabling learners to improve processes, handle responsibilities independantly, and contribute meaningfully to business success.
Programme
Trade Supplier Level 2
Programme Duration
14 Months + 3 Months for End Point Assessment
Start Date
This programme has rolling start dates, so you can learn at a pace that suits you.
Price
Fully or 95% funded through the Growth and Skills Levy
Awarding Body
Highfield Assessments
We offer rolling start dates with this programme, so you can learn at a pace that suits you. All learning for this programme is delivered remotely.
The programme can be delivered one-to-one, or if an employer has multiple learners, we can provide a closed cohort approach with monthly or quarterly groups, while still offering individual support.
Learners will meet with their tutor once a month for the knowledge-based part of the programme. Between sessions, assignments will be set and completed through our online platform, Smart Assessor. Every 12 weeks a progress review will take place, which line managers should attend, to discuss progress on programme.
Learners must be able to commit to the programme, have support of your empoyer and your job role must align with programme requirements to demonstrate the competencies needed to pass the End Point Assessment.
Employers enrolling learners can set their own entry criteria but to be eligible for funding learners must:
- Have been a UK resident for 3+ years or be part of an EU Settlement Scheme, spending at least 50% of time working in England.
- Hold a contract of employment.
- Not be enrolled in another government funded programme.
After the learning phase is completed, the learner, employer, and Intec will meet to determine if you are ready to proceed to the End Point Assessment (EPA). The EPA, conducted by an external End Point Assessment Organisation (EPAO), will evaluate whether you have demonstrated the necessary knowledge, skills, and behaviours to meet the required standards. Learners can achieve a Pass or Distinction based on their performance.
The EPA has three parts:
| Duration | Details | Weighting | |
|---|---|---|---|
| Practical Observation | 3 hours | An End Point Aseesor will visit the learner at their place of work to observe them carrying out their regular day-to-day job role. The assessor will assess the learners knowledge, skills and behaviours throughout the observation. | 33% |
| Online Knowledge Test | 1 hour | An online knowledge test consisting of 15, four-option, multiple-choice questions and 5 structured questions. This questions will relate to the underpinning knowledge, skills abd behaviours. | 33% |
| Professional Discussion | 1 hour | A professional discussion conducted by an assessor in the apprentices place of work. The discussion will orally examine the learners overall skills, knowledge and behaviour against the Standard. Performance in the real-life Practical Observation and the Portfolio of Evidence will be used to inform questioning during the discussion. | 33% |
Progression: Depending on your job role, learners may want to consider progressing onto the Associate Project Management, Team Leader, Warehouse Operations Supervisor or Improvement Technician programme.
Results That Speak For Themselves
99%
End Point Assessment Pass Rate
73%
Achieve a Distinction
97%
of Learners Recommend Us
97%
of Employers Recommend Us
Key Learning Aims
By the end of the programme, learners will have developed the knowledge, skills, and behaviours needed to demonstrate competence, confidence, and best practices in their job role.
Understanding the Organisation and the Sector
Operating Within Policy and Legislation
Serving Specialist Trade Customers
Communication and Customer Interaction
Sales and Product Knowledge
Merchandising and Sales Completion
Stock and Warehouse Operations
Using Technology Effectively
Personal Effectiveness and Teamwork
Professional Behaviour and Sustainability
Learner Experience
Delivered by Expert Tutors
Career Advice & Support
Mock End Point Assessment
Monthly Learner Newsletter
Specialist Functional Skills Tutor
Access to Up-to-Date Programme Resources
Benefit from Industry Links & Partnerships
Regular Opportunities for Feedback
Employer Experience
Dedicated Account Management & Support
Learner Progress Tracking & Reporting
Support for Promoting Programmes to Your Team
Assistance with Digital Apprenticeship Service
Apprentice Awards & Learner Celebrations
Levy & Funding Advice and Guidance
Industry & Sector Insights & Updates
Opportunities for Regular Feedback
Supporting Careers at XPO Logistics
XPO Logistics, a leader in sustainable and innovative logistics solutions across Europe, hosted its first-ever UK Apprenticeship Awards on October 24, 2024. The event was a fantastic opportunity to celebrate the dedication, talent, and hard work of apprentices across the business.
As one of XPO's apprenticeship providers, we were proud to attend the event and present the Providers Choice Award. It's inspiring to see apprentices excelling in their fields, and we're thrilled to play a part in helping shape careers and nurture the future leaders of the logistics industry.
Get in touch
Call us on: 0808 100 1155