Intec provides a full range of services to support you in developing your team. Whether you're bringing in a new apprentice, enhancing the skills of your current staff, or taking the next step in your own career, we're here to help every step of the way.
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Our programmes have been selected with you in mind and are designed to bridge skills gaps, quickly develop in-demand skills and help learners build foundational knowledge and build organisation's long-term capabilities.
Stay up-to-date with the latest apprenticeship news, gain valuable learning insights, and explore inspiring learner stories. Discover how our programmes are making a real difference, helping individuals and organisations succeed.
We want to empower every individual to unlock their potential through high-impact career development, and we have been bringing this vision to life for the past 40 years by delivering flexible, high-quality learning experiences.
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Traffic Operator
Manufacturing, Logistics & Warehousing
The Traffic Operator programme is designed for individuals responsible for coordinating the efficient movement of goods within the transport and logistics sector. This programme is ideal for those who enjoy problem-solving, working in a fast-paced environment, and ensuring smooth and compliant operations.
Programme Description
The Traffic Operator programme is designed to equip learners with the skills and knowledge required to manage the efficient and safe movement of goods across industries. This programme is ideal for individuals starting their career in transport and logistics sector or seeking to advance their existing expertise in this fast-paced environment.
Throughout the programme, learners will develop a strong foundation in key areas such as route planning, regulations and compliance, vehicle maintenance, and customer service. They will also grow their teamwork and communication skills, applying their learning to real-world scenarios. The outcomes of their development will be measured through their End Point Assessment (EPA), which includes both practical assessments and evidence-based interviews.
This programme builds learners' confidence in managing operational tasks, solving challenges, and supporting business success through efficient logistics practices. The skills gained are highly transferable, enabling learners to thrive in a range of roles within the transport and logistics sector.
Want to learn more?
Download the Programme Guide or Line Manager's Guidance for detailed information on what the Traffic Operator programme offers and how it can benefit both learners and your organisation.
Programme
Traffic Operator Level 2
Programme Duration
12 Months + 3 Months for End Point Assessment
Start Date
This programme has rolling start dates, so you can learn at a pace that suits you.
Price
Fully or 95% funded through the Growth and Skills Levy
Awarding Body
Highfield Assessments
We offer flexible delivery options for this programme with rolling start dates so you can enrol and learn at a time that works best for you.
- Hybrid
- Face-to-face
- Remote learning
The programme can be delivered one-to-one, or if an employer has multiple learners, we can provide a closed cohort approach with monthly or quarterly groups, while still offering individual support.
Learners will meet with their tutor once a month for the knowledge-based part of the programme. Between sessions, assignments will be set and completed through our online platform, Smart Assessor. Every 12 weeks a progress review will take place, which line managers should attend, to discuss progress on programme.
Learners must be able to commit to the programme, have the support of your employer and your job role must align with programme requirements to demonstrate the competencies needed to pass the End Point Assessment.
Employers enrolling learners can set their own entry criteria but to be eligible for funding learners must:
- Have been a UK resident for 3+ years or be part of an EU Settlement Scheme, spending at least 50% of time working in England.
- Hold a contract of employment.
- Not be enrolled in another government funded programme.
After the learning phase is completed, the learner, employer, and Intec will meet to determine if you are ready to proceed to the End Point Assessment (EPA). The EPA, conducted by an external End Point Assessment Organisation (EPAO), will evaluate whether you have demonstrated the necessary knowledge, skills, and behaviours to meet the required standards. Learners can achieve a Pass or Distinction based on their performance.
The EPA has three parts:
| Duration | Details | Weighting | |
|---|---|---|---|
| Interview with Evidence | 1 hour | A structured interview for the learner to demonstrate the knowledge, skills and behaviours mapped to this assessment. Learners can use evidence from their portfolio of evidence. | 50% |
| Practical Assessment with Questions | 1 hour | An independent assessor will observe the learner completing a task or series of them set by the EPAO. The assessment environment must closely relate to their job role. | 50% |
Progression: Depending on your job role, learners may want to consider progressing onto the Associate Project Management, Team Leader, Warehouse Operations Supervisor or Improvement Technician programme.
Results That Speak For Themselves
99%
End Point Assessment Pass Rate
73%
Achieve a Distinction
97%
of Learners Recommend Us
97%
of Employers Recommend Us
Key Learning Aims
By the end of the programme, learners will have developed the knowledge, skills, and behaviours needed to demonstrate competence, confidence, and best practices in their job role.
Regulations & Compliance
Route Planning & Optimisation
Customer Service Standards
Technology & Systems
Vehicle Maintenance & Environmental Compliance
Communication Skills
Problem Solving & Adaptability
Teamwork & Leadership
Documentation & Record-Keeping
Professional Growth & Sustainability
Learner Experience
Delivered by Expert Tutors
Career Advice & Support
Mock End Point Assessment
Monthly Learner Newsletter
Specialist Functional Skills Tutor
Access to Up-to-Date Programme Resources
Benefit from Industry Links & Partnerships
Regular Opportunities for Feedback
Employer Experience
Dedicated Account Management & Support
Learner Progress Tracking & Reporting
Support for Promoting Programmes to Your Team
Assistance with Digital Apprenticeship Service
Apprentice Awards & Learner Celebrations
Levy & Funding Advice and Guidance
Industry & Sector Insights & Updates
Opportunities for Regular Feedback
Supporting Careers at XPO Logistics
XPO Logistics, a leader in sustainable and innovative logistics solutions across Europe, hosted its first-ever UK Apprenticeship Awards on October 24, 2024. The event was a fantastic opportunity to celebrate the dedication, talent, and hard work of apprentices across the business.
As one of XPO’s apprenticeship providers, we were proud to attend the event and present the Providers Choice Award. It’s inspiring to see apprentices excelling in their fields, and we’re thrilled to play a part in helping shape careers and nurture the future leaders of the logistics industry.
Get in touch
Call us on: 0808 100 1155