From Apprentice to Leader: Mason Farrell

Whispering Smith is a leading fashion design and wholesale company based in Manchester, supplying trend-driven clothing to major retailers across the UK and internationally. With a strong reputation for innovation and efficiency, the company has embraced apprenticeships as a key strategy for developing in-house talent and have worked with Intec since 2018. One of the standout success stories to emerge from this approach is that of Mason Farrell, whose journey underlines the impact of structured learning and career development.

Mason joined Whispering Smith in 2018 through Intec's Apprenticeship Recruitment Service, starting as a Supply Chain Warehouse Operative at the age of 16. His dedication and strong work ethic quickly became apparent as he successfully completed a Level 2 qualification before advancing to a Business Administrator Level 3 programme, where he earned a Distinction. His rapid progression within the company has demonstrated the value of investing in young talent and providing opportunities for continuous learning.

By the age of 20 years old, Mason held the position of Assistant Warehouse Manager, a role he has earned through a combination of hands-on experience and academic achievement. To further enhance his leadership abilities, he completed a Team Leader/Supervisor Level 3 apprenticeship, achieving a Distinction, with Intec and is now intending to embark on his next challenge: an Operations Manager Apprenticeship. This new stage in his career will allow him to refine his strategic thinking, decision-making, and leadership skills, positioning him for even greater responsibilities within the company.

One of the key benefits of Mason's development has been his ability to adapt to different roles and responsibilities within Whispering Smith. He credits his apprenticeship experience with helping him to build confidence and professionalism, stating, "I've gained knowledge and experience, developing my communication skills. Working with Lee and the management team has given me an insight into professionalism and how to represent the businesss with various stakeholders." This ability to navigate different roles has made him a valuable asset to the company.

Mason's manager, Lee Coker, has been a strong advocate for apprenticeships as a tool for workforce development. Under his leadership, Whispering Smith has expanded its apprenticeship programmes, recognising the value they bring to both individuals and the wider business. Lee reflects on Mason's impact: "Mason helped to pilot the way for us to take on more apprentices and expand the partnership with Intec. The increase in apprentices has improved the vibrancy and operation of our business." Mason's success has reinforced the company's belief in the power of apprenticeships to nurture talent and drive operational excellence. Mason's progression through his apprenticeships has been directly linked to his career progress moving from the role of Warehouse Apprentice to Warehouse Administrator and Assistant Warehouse Manager.

The impact of apprenticeships at Whispering Smith extends beyond Mason's individual achievements. His success has encouraged other employees, including his colleague Tiago Venancio, who has now completed his Improvement Technician Standard with Intec. As Mason steps into his Operations Manager Apprenticeship, Tiago will be joining him on this journey, benefiting from a workplace culture that prioritises professional development. Having already mentored multiple apprentices, Mason's leadership will be instrumental in supporting Tiago and others as they progress in their careers.

Mason's tutor, John Felton, has closely observed his transformation from apprentice to mentor. His natural leadership and willingness to support others have made him a role model within the business. "Mason has recently helped a colleague achieve a Distinction on his knowledge test and is now mentoring four more apprentices," John explains. His commitment to sharing knowledge and developing others ensures that Whispering Smith's apprenticeship programme continues to yield strong results.

Mason's career trajectory is a testament to the benefits of structure apprenticeships, not only for individuals but also for businesses like Whispering Smith. By investing in talent development, the company has built a workforce that is skilled, motivated, and aligned with its long-term goals. With Mason now progressing into his Operations Manager Apprenticeship and Tiago following in his footsteps, Whispering Smith continues to demonstrate how apprenticeships can shape careers, drive business success, and create future leaders from within.