Throughout our level 5 Operations Manager programme, learners build a comprehensive foundation of management knowledge, skills, and behaviours, covering key areas such as strategic planning, financial management, and performance optimisation. As they work towards their End Point Assessment (EPA) with CMI, learners will demonstrate their ability to lead teams, solve complex problems, and deliver results that align with business goals.

What Will Learners Get from This Course?

Individuals who graduate from our Level 5 Operations Manager apprenticeship will receive widely recognised certifications, including:

• Level 5 Operations Manager Apprenticeship Certificate
• Level 5 Award in Management and Leadership (optional)
• Chartered Management Institute (CMI) chartered status
• The option of continued CMI membership with the associated CPD benefits

In the long term, this programme aims to develop confident and adaptable leaders who can drive meaningful change, foster a culture of improvement, and support their organisations in achieving sustainable growth. By the end of the course, learners will be prepared to make a lasting impact as forward-thinking operations managers, equipped to lead teams and deliver operational success.

Who is this programme for?

The Level 5 Operations Departmental Manager programme is primarily for managerial roles, including:

• Operations Manager
• Department Manager
• Regional Manager
• Divisional Manager
• Specialist Manager

Eligibility: 

Employers enrolling learners can set their own entry criteria, but to be eligible for levy funding, learners must:

Have been a UK resident for 3+ years or be part of an EU Settlement Scheme, spending at least 50% of time working in England.
Hold a contract of employment.
Not be enrolled in another government-funded programme.

Want to learn more?

Download the Programme Guide or Line Manager's Guidance for detailed information on what the Level 5 Operations Manager programme offers and how it can benefit both learners and your organisation.