Our programmes have been selected with you in mind and are designed to bridge skills gaps, quickly develop in-demand skills and help learners build foundational knowledge and build organisation's long-term capabilities.
We want to empower every individual to unlock their potential through high-impact career development, and we have been bringing this vision to life for the past 40 years by delivering flexible, high-quality learning experiences.
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Take the first step in your career with an apprenticeship programme. Apprenticeships are a fantastic opportunity for you to earn while you learn: Gain an industry recognised apprenticeship standard while developing real world experience.
Warehouse Operations Supervisor
Manufacturing, Logistics & Warehousing
The Warehouse Operations Supervisor programme is designed for individuals responsible for managing teams and overseeing daily operations within warehouse environments. This programme is ideal for professionals across the warehousing and logistics sectors, focusing on leadership, compliance, and operational excellence.
Programme Description
The Warehouse Operations Supervisor programme is designed to enhance the leadership and operational capabilities of professionals within the warehousing and logistics sectors. It equips learners with the tools to effectively manage teams, optimise processes, and uphold high standards of compliance and safety, ensuring smooth and efficient warehouse operations.
Throughout the programme, learners will develop key skills in people management, scheduling, performance monitoring, and health and safety compliance. They will gain practical knowledge of warehouse-specific practices, including resource planning, customer service, and the use of IT and warehouse management systems. Learners will apply these skills to real-world scenarios, with outcomes assessed during the End Point Assessment (EPA).
This programme aims to build learners’ confidence as leaders, enabling them to boost team performance, improve workflows, and contribute to long-term organisational success. The skills and knowledge gained are highly transferable, equipping learners for a variety of roles within the warehousing and logistics industries.
Want to learn more?
Download the Programme Guide or Line Manager's Guidance for detailed information on what the Warehouse Operations Supervisor programme offers and how it can benefit both learners and businesses.
Programme
Warehouse Operations Supervisor Level 3
Programme Duration
12 Months
Start Date
This programme has rolling start dates, so you can learn at a pace that suits you.
Price
Fully or 95% funded through the Growth and Skills Levy
Awarding Body
Highfield Assessments
We offer flexible delivery options for this programme with rolling start dates so you can enrol and learn at a time that works best for you.
- Hybrid
- Face-to-face
The programme can be delivered one-to-one, or if an employer has multiple learners, we can provide a closed cohort approach with monthly or quarterly groups, while still offering individual support.
Learners will meet with their tutor once a month for the knowledge-based part of the programme. Between sessions, assignments will be set and completed through our online platform, Smart Assessor. Every 12 weeks a progress review will take place, which line managers should attend, to discuss progress on programme.
Learners must be able to commit to the programme, have the support of your employer and your job role must align with programme requirements to demonstrate the competencies needed to pass the End Point Assessment.
Employers enrolling learners can set their own entry criteria but to be eligible for funding learners must:
- Have been a UK resident for 3+ years or be part of an EU Settlement Scheme, spending at least 50% of time working in England.
- Hold a contract of employment.
- Not be enrolled in another government funded programme.
After the learning phase is completed, the learner, employer, and Intec will meet to determine if you are ready to proceed to the End Point Assessment (EPA). The EPA, conducted by an external End Point Assessment Organisation (EPAO), will evaluate whether you have demonstrated the necessary knowledge, skills, and behaviours to meet the required standards. Learners can achieve a Pass or Distinction based on their performance.
The EPA has three parts:
| Duration | Details | Weighting | |
|---|---|---|---|
| Knowledge Test | 60 minutes | 25 multiple choice questions. | 20% |
| Professional Interview | 45 minutes | Professional interview including set questions to map knowledge, skills and behaviours to your development. | 40% |
| Project Report and Presentation Based on Project with a Q&A | Project report word count of 4000 words. 15 minutes for Presentation, and 25 minutes for Q&A. | Project should be based on a project that has delivered business benefit. | 40% |
Progression: Depending on your job role, learners may want to consider progressing onto the Associate Project Management, Operations Manager or Improvement Practitioner programme.
Results That Speak For Themselves
99%
End Point Assessment Pass Rate
73%
Achieve a Distinction
97%
of Learners Recommend Us
97%
of Employers Recommend Us
Key Learning Aims
By the end of the programme, learners will have developed the knowledge, skills, and behaviours needed to demonstrate competence, confidence, and best practices in their job role.
Customer Service Excellence
Workforce Management & Training
Operational Efficiency
Health & Safety Compliance
Process Improvement
Goods Receipt & Dispatch
Security & Asset Management
Environmental & Sustainability Practices
Stock Control & Inventory Management
Professional Development & Leadership
Learner Experience
Delivered by Expert Tutors
Career Advice & Support
Mock End Point Assessment
Monthly Learner Newsletter
Specialist Functional Skills Tutor
Access to Up-to-Date Programme Resources
Benefit from Industry Links & Partnerships
Regular Opportunities for Feedback
Employer Experience
Dedicated Account Management & Support
Learner Progress Tracking & Reporting
Support for Promoting Programmes to Your Team
Assistance with Digital Apprenticeship Service
Apprentice Awards & Learner Celebrations
Levy & Funding Advice and Guidance
Industry & Sector Insights & Updates
Opportunities for Regular Feedback
Supporting Careers at XPO Logistics
XPO Logistics, a leader in sustainable and innovative logistics solutions across Europe, hosted its first-ever UK Apprenticeship Awards on October 24, 2024. The event was a fantastic opportunity to celebrate the dedication, talent, and hard work of apprentices across the business.
As one of XPO’s apprenticeship providers, we were proud to attend the event and present the Providers Choice Award. It’s inspiring to see apprentices excelling in their fields, and we’re thrilled to play a part in helping shape careers and nurture the future leaders of the logistics industry.
Get in touch
Call us on: 0808 100 1155