Frequently Asked Questions

Quality is at the forefront of everything we do. All our people have industry experience enabling them to relate the programme content to real-world scenarios.

Depending on your programme, you will receive one-to-one visits from your Tutor on a monthly basis and have access to our online platform to allow for a blended learning experience. If your programme is delivered in a cohort this may vary slightly depending on the delivery method your employer has selected. 

Once you have been signed up to your programme, you will be registered on our online platform, Smart Assessor, and have access to resources for each module to support your learning journey. Here you'll also upload your work between sessions, and receive feedback from your Tutor. 

Contact us as soon as possible if you are made redundant as your apprenticeship training may be able to continue. Based on your circumstances, Intec may still be able to offer training and (if you are aged 16-24) may even be able to support you to find a new employer.

You should be employed when you are taking your end-point assessment so, where a break in learning has been necessary, and the planned end-date for your apprenticeship has had to move back, please speak to your employer and get in touch with Intec. We can work with you to reschedule your training, which may also include reviewing your apprenticeship agreement and commitment statement.

If you are unwell or in a period of self-isolation and unable to attend your end-point assessment, please contact us as soon as you are able to allow us the maximum time possible to re-schedule your assessment. 

If your EPA assessment method requires face to face engagement but you are in self-isolation, this can be conducted remotely.

An apprenticeship is a 12 to 24-month work-based training programme that allows you to earn while you learn. It focuses on three core elements: knowledge, skills, and behaviours. Each programme aligns with a person’s job role, enabling you to apply what you learn directly in your day-to-day work. This combination of learning and practical experience helps you build expertise and confidence in your role.

There are additional incentives for employers to recruit apprentices aged 16–18, so some employers may prefer younger candidates. However, we’ve successfully placed people of all experience levels in roles at leading companies. Apprenticeships are open to individuals of any age and stage in their career and there is no upper limit on how old you have to be to apply for an apprenticeship programme. 

Apprenticeships are allocated a funding band by the government, covering the cost of the programme. Your employer funds the apprenticeship either through the Apprenticeship Levy or, for organisations with a smaller wage bill, through government funding that can cover up to the full programme cost.

If you're looking for a programme you can fund independently, explore our courses that provide in-demand skills and qualifications to support your career.

If you’re applying for a new apprenticeship role, keep in mind there may be entry requirements. You should be atleast 16 years old and with limited funding available, candidates must have been UK residents for at least three years or be part of the EU Settlement Scheme. If successful, you cannot be enrolled in another government-funded programme such as a Learn Direct course or accessing funding to attend a course at University. For those currently attending college, completing an apprenticeship with us will require you to withdraw from from a college course.

Apprenticeships are a fantastic opportunity to launch your career and offer a pathway to progress within your chosen field. Not only do you avoid student debt, but you also earn a salary while achieving an industry-recognised national apprenticeship standard.

An apprenticeship will teach you valuable workplace skills such as picking up the telephone, working as part of a team and using your intiative, as well as learning specific to your apprenticeship programme. This experience gives your CV a competitive edge and opening up opportunities to network and progress in your career.

An apprenticeship immerses you in a practical, real-world environment from day one, giving you hands-on experience that university can’t offer. Many apprenticeships even reach degree-level qualifications, combining in-demand skills and industry experience that make you career-ready on completion.

No need to worry! Although achieving Level 2 or equivalent (grade 4+ at GCSE) in English and maths is required before progressing to the End Point Assessment, we can access government funding through the apprenticeship programme to help you reach this standard with Functional Skills. These are available at Levels 1 and 2 in both maths and English.

Recognising that a traditional classroom isn’t for everyone, our Specialist Functional Skills Tutors use engaging, interactive methods tailored to your learning style. Plus, we offer additional support to guide you confidently through the assessment process.