Winner - Lisa Gorman, Damart
Lisa Gorman of
Damart UK is a very worthy winner of the Intec Higher Apprentice of the Year
Award in 2020.
Lisa who was the
recipient of our Rising Star Award in 2019 achieved a Distinction Grade in her
Level 3 Team Leader Supervisor Programme and is now enrolled on our Level 5 Operations/ Departmental Manager and is progressing well.
‘I can honestly
say that this scheme has changed my life. It has given me the tools I need to
have a successful career.’
‘I first enrolled
on my Level 3 course when I was promoted from Customer Service Agent to Team
Leader Developer. Undertaking an Apprenticeship programme really helped to
support this transition. I found the
theories woven throughout the programme really interesting and applying the
management & personal skills I have developed has been invaluable in my
role as a Team Leader. Managing my own emotional intelligence is a fantastic
life skill.’
‘The biggest
challenge I have had to overcome is my lack of self-confidence; I never
believed that I would be good enough to achieve success.’
Struggling with
dyslexia, Lisa never thought it was possible to achieve her maths and English
qualifications. She proved herself wrong, earning both Level 2 Functional
Skills. It’s not just in work her confidence has grown; she credits the
programme with helping her to build up the courage to take driving lessons (and pass her driving test. Well done
Lisa!).
Her Manager
Lucinda agrees: ‘The apprenticeship has seen Lisa's awareness of the business context
increase, seeing things as a 'whole' rather than the department she works in
and how it all fits together. She has spent time developing her skills which
has led to a more proactive, confident and professional approach to leading her
team.’
One thing that
really stood out to us was Lisa’s attitude; she is determined and self-
motivated and provides encouragement and support to others. Lisa was approached
by the Damart UK People Team to become an Apprentice Champion. This has
involved easing others anxieties about the workload involved in an
apprenticeship and adjustments to their schedules. This has resulted in roughly
20 people registering their interest for the next intake.
Overall, the participation in the
apprenticeship has allowed her to learn about management when working as a
manager, thus providing a better understanding and to instantly apply the
knowledge to everyday situations - making a fundamentally better manager.
“I am very proud
to be an apprentice.” - Lisa Gorman, Higher Apprentice of the Year 2020.
To find out more about our CMI Team Leading and Management Programmes, contact us today.
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